Shipping

Returns

Changed your mind? During the 14 days following the delivery you can return or exchange your order.

We have a special love and respect for raw materials. Like scars and wrinkles on human bodies are signs of an eventful life, wear and cuts on a piece of jewelry will be signs of its story and memories made.

General care 

Please store your piece of jewellery in a box when not worn.

To slow down the process of ageing, make sure to remove your jewellery before contact with water, perfume, lotions or chemicals that can damage your jewellery, and avoid damp rooms. Also remove your jewellery when doing sports.

Brass and Nano-coated brass

Brass will oxidise with time, embrace it or get the original color back with a polishing agent for brass or copper.

925 Sterling silver

Silver is a soft metal meaning it will get nicks and notches with frequent use. When silver oxidises (darkens) it can be cleaned with a silver polishing agent or silver polishing cloth.

Silver- and gold-plating on brass

All of our plated pieces are minimum 1 micron plated on brass, and we use 24k gold when gold plating. Depending on use, all plated pieces will wear, each revealing in it´s own unique way. The brass base has a gold tone so when exposed with wear, the gold tone underneath will show.

Plated pieces can be gently cleaned with a soft cloth.

Gold-plating on Sterling silver

All of our plated pieces are minimum 1 micron 24 carat gold plated on Sterling silver. Depending on use, all plated pieces will wear, each revealing in it´s own unique way. The Sterling base has a silver tone so when exposed with wear, the silver tone underneath will show.

Plated pieces can be gently cleaned with a soft cloth.

It is possible to have a sterling silver piece of jewellery re-plated or polished down to the base metal, please contact your local jewellery store or goldsmith for advice and service. Fees will apply and this is paid individually by you as a customer.

We hope you will love your piece of Cornelia Webb Jewellery, handle with above care and it will be your companion for years to come.

It is possible to adjust an open ring or cuff to get a good fit. The piece of jewellery should be adjusted after the purchase as it will never be perfectly round again, but a personalised piece that fits your body. 

Rings in the Distorted Collection holding claw set small stones are not to be adjusted. In this collection, the opening of the ring is a design feature. If the ring is manipulated the stones will not sit securely and may fall out.